Grup identificabil de persoane, format din actionari, salariati, clienti, comunitatea locala etc, asupra caruia firma isi proiecteaza imaginea institutionala, produsele si serviciile, in vederea indeplinirii obiectivelor de marketing si financiare (uneori, este folosita si formula "publicuri"). Termen generic care exprima audienta (potentiala sau efectiva) unui suport media.
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